diff --git a/gateway/run.py b/gateway/run.py
index b3d32b9c1a..1c6573e5b0 100644
--- a/gateway/run.py
+++ b/gateway/run.py
@@ -20149,7 +20149,13 @@ class GatewayRunner(GatewayAuthorizationMixin, GatewayKanbanWatchersMixin, Gatew
             logger.debug("goal manager unavailable: %s", exc)
             return None, None
         try:
-            session_entry = await self.async_session_store.get_or_create_session(event.source)
+            # Session lookups on behalf of an internal event must not advance
+            # the user-activity clock that drives idle/daily reset policy
+            # (same class as the wake fix in _handle_message_with_agent).
+            session_entry = await self.async_session_store.get_or_create_session(
+                event.source,
+                touch_activity=not bool(getattr(event, "internal", False)),
+            )
         except Exception as exc:
             logger.debug("goal manager: session lookup failed: %s", exc)
             return None, None
@@ -20170,7 +20176,12 @@ class GatewayRunner(GatewayAuthorizationMixin, GatewayKanbanWatchersMixin, Gatew
             logger.debug("heartbeat manager unavailable: %s", exc)
             return None, None
         try:
-            session_entry = await self.async_session_store.get_or_create_session(event.source)
+            # Same reset-policy contract as _get_goal_manager_for_event:
+            # internal events look up the session without touching activity.
+            session_entry = await self.async_session_store.get_or_create_session(
+                event.source,
+                touch_activity=not bool(getattr(event, "internal", False)),
+            )
         except Exception as exc:
             logger.debug("heartbeat manager: session lookup failed: %s", exc)
             return None, None
diff --git a/tests/gateway/test_goal_max_turns_config.py b/tests/gateway/test_goal_max_turns_config.py
index 154485bd34..9dda0e44d3 100644
--- a/tests/gateway/test_goal_max_turns_config.py
+++ b/tests/gateway/test_goal_max_turns_config.py
@@ -15,7 +15,7 @@ class _FakeSessionStore:
     def __init__(self):
         self.entry = _FakeSessionEntry()
 
-    def get_or_create_session(self, source):
+    def get_or_create_session(self, source, **_kwargs):
         return self.entry
 
     def _generate_session_key(self, source):