Queued turns could only wait for the settle or interrupt the turn to jump
the line. Text-only queue entries now carry a steer action while the agent
is busy: the entry rides the existing mid-turn redirect (no interrupt, no
drain lock), is consumed only when the gateway accepts it, and lifts a
park so the rest of the queue keeps flowing. Slash commands and entries
with attachments keep their existing semantics.
Brooklyn Nicholson
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